A balancing act: How to avoid professional disidentification when faced with stakeholder critique

Kate E. Horton; Gabriele Jacobs; P. Saskia Bayerl; Marloes Rothengatter; Karen Elliott; Mila Gascó; Stefanie Giljohann; Claudia Lenuta Rus

doi:10.5465/AMBPP.2015.91

A balancing act: How to avoid professional disidentification when faced with stakeholder critique

Kate E. Horton
, Gabriele Jacobs
, P. Saskia Bayerl
, Marloes Rothengatter
, Karen Elliott
, Mila Gascó
, Stefanie Giljohann
, Claudia Lenuta Rus

Center for Technology In Government

University at Albany

Erasmus University Rotterdam
Universidade Federal de Pernambuco
Tilburg University
Durham University
Brandenburg University of Applied Sciences
Babes-Bolyai University

Research output: Contribution to journal › Conference article › peer-review

2 Scopus citations

Abstract

Based on 148 interviews with European police officers, we explore the role of negative external stakeholder feedback in shaping professional identities. We find that attributional processes act as a buffer against external critique, allowing individuals to maintain positive perceptions of their profession and avoid disidentification. We discuss the implications of these findings for multi-level outcomes, including stakeholder relations and organizational learning.

Original language	English
Pages (from-to)	820-825
Number of pages	6
Journal	Academy of Management Annual Meeting Proceedings
DOIs	https://doi.org/10.5465/AMBPP.2015.91
State	Published - 2015
Event	75th Annual Meeting of the Academy of Management, AOM 2015 - Vancouver, Canada Duration: Aug 7 2015 → Aug 11 2015

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10.5465/AMBPP.2015.91

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abstract = "Based on 148 interviews with European police officers, we explore the role of negative external stakeholder feedback in shaping professional identities. We find that attributional processes act as a buffer against external critique, allowing individuals to maintain positive perceptions of their profession and avoid disidentification. We discuss the implications of these findings for multi-level outcomes, including stakeholder relations and organizational learning.",

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AU - Horton, Kate E.

AU - Jacobs, Gabriele

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AU - Rothengatter, Marloes

AU - Elliott, Karen

AU - Gascó, Mila

AU - Giljohann, Stefanie

AU - Rus, Claudia Lenuta

PY - 2015

Y1 - 2015

N2 - Based on 148 interviews with European police officers, we explore the role of negative external stakeholder feedback in shaping professional identities. We find that attributional processes act as a buffer against external critique, allowing individuals to maintain positive perceptions of their profession and avoid disidentification. We discuss the implications of these findings for multi-level outcomes, including stakeholder relations and organizational learning.

AB - Based on 148 interviews with European police officers, we explore the role of negative external stakeholder feedback in shaping professional identities. We find that attributional processes act as a buffer against external critique, allowing individuals to maintain positive perceptions of their profession and avoid disidentification. We discuss the implications of these findings for multi-level outcomes, including stakeholder relations and organizational learning.

UR - https://www.scopus.com/pages/publications/85026405279

U2 - 10.5465/AMBPP.2015.91

DO - 10.5465/AMBPP.2015.91

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JO - Academy of Management Annual Meeting Proceedings

JF - Academy of Management Annual Meeting Proceedings

Y2 - 7 August 2015 through 11 August 2015

ER -

A balancing act: How to avoid professional disidentification when faced with stakeholder critique

Abstract

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