A qualitative examination of power between child welfare workers and parents

This qualitative study examines the distribution of power in the working relationship between child welfare workers and parents mandated to services due to child abuse and/or neglect. In child welfare settings, the relationship between workers and parents is complicated by institutional power structures governing rules and regulations for practice. Paradoxically, workers are expected to share power with families through the implementation of empowerment, collaboration and strength-based practices. This article focuses on three emergent themes: parents' and workers' feelings of powerlessness, their ability to each wield power in the relationship, and their perceptions of how power should be distributed. The emergent themes are discussed through the lens of three power constructs - hierarchical and imbalanced, negotiated and reciprocal, and shared and balanced power - as a theoretical and conceptual framework. Our findings indicate that how workers and parents choose to interact may influence service outcomes.