TY - GEN
T1 - A Recipe For Building a Compliant Real Estate Chatbot
AU - Madani, Navid
AU - Bagalkotkar, Anusha
AU - Anand, Supriya
AU - Arnson, Gabriel
AU - Srihari, Rohini
AU - Joseph, Kenneth
N1 - Publisher Copyright: ©2025 Association for Computational Linguistics.
PY - 2025
Y1 - 2025
N2 - In recent years, there has been significant effort to align large language models with human preferences. This work focuses on developing a chatbot specialized in the real estate domain, with an emphasis on incorporating compliant behavior to ensure it can be used without perpetuating discriminatory practices like steering and redlining, which have historically plagued the real estate industry in the United States. Building on prior work, we present a method for generating a synthetic general instruction-following dataset, along with safety data. Through extensive evaluations and benchmarks, we fine-tuned a llama-3-8Binstruct model and demonstrated that we can enhance it’s performance significantly to match huge closed-source models like GPT-4o while making it safer and more compliant. We open-source the model, data and code to support further development and research in the community.
AB - In recent years, there has been significant effort to align large language models with human preferences. This work focuses on developing a chatbot specialized in the real estate domain, with an emphasis on incorporating compliant behavior to ensure it can be used without perpetuating discriminatory practices like steering and redlining, which have historically plagued the real estate industry in the United States. Building on prior work, we present a method for generating a synthetic general instruction-following dataset, along with safety data. Through extensive evaluations and benchmarks, we fine-tuned a llama-3-8Binstruct model and demonstrated that we can enhance it’s performance significantly to match huge closed-source models like GPT-4o while making it safer and more compliant. We open-source the model, data and code to support further development and research in the community.
UR - https://www.scopus.com/pages/publications/105000139054
M3 - Conference contribution
T3 - Proceedings - International Conference on Computational Linguistics, COLING
SP - 213
EP - 235
BT - Industry Track
A2 - Rambow, Owen
A2 - Wanner, Leo
A2 - Apidianaki, Marianna
A2 - Al-Khalifa, Hend
A2 - Di Eugenio, Barbara
A2 - Schockaert, Steven
A2 - Darwish, Kareem
A2 - Agarwal, Apoorv
PB - Association for Computational Linguistics (ACL)
T2 - 31st International Conference on Computational Linguistics, COLING 2025
Y2 - 19 January 2025 through 24 January 2025
ER -