Communication errors in radiology – Pitfalls and how to avoid them

Stephen Waite; Jinel Moore Scott; Ian Drexler; Jennifer Martino; Alan Legasto; Brian Gale; Srinivas Kolla

doi:10.1016/j.clinimag.2018.05.025

Communication errors in radiology – Pitfalls and how to avoid them

Stephen Waite
, Jinel Moore Scott
, Ian Drexler
, Jennifer Martino
, Alan Legasto
, Brian Gale
, Srinivas Kolla

Stony Brook University, SUNY Downstate Health Sciences University

SUNY Downstate Health Sciences University
Cornell University

Research output: Contribution to journal › Review article › peer-review

29 Scopus citations

Abstract

Communication failures are a common cause of patient harm and malpractice claims against radiologists. In addition to overt communication breakdowns among providers, it is also important to address the quality of communication to optimize patient outcomes. In this review, we describe common communication failures and potential solutions providing a framework for radiologists to improve health care delivery.

Original language	English
Pages (from-to)	266-272
Number of pages	7
Journal	Clinical Imaging
Volume	51
DOIs	https://doi.org/10.1016/j.clinimag.2018.05.025
State	Published - Sep 1 2018

Keywords

Actionable
Communication
Descriptors
Error
Inferences
Uncertainty

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10.1016/j.clinimag.2018.05.025

Cite this

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abstract = "Communication failures are a common cause of patient harm and malpractice claims against radiologists. In addition to overt communication breakdowns among providers, it is also important to address the quality of communication to optimize patient outcomes. In this review, we describe common communication failures and potential solutions providing a framework for radiologists to improve health care delivery.",

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AU - Martino, Jennifer

AU - Legasto, Alan

AU - Gale, Brian

AU - Kolla, Srinivas

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N2 - Communication failures are a common cause of patient harm and malpractice claims against radiologists. In addition to overt communication breakdowns among providers, it is also important to address the quality of communication to optimize patient outcomes. In this review, we describe common communication failures and potential solutions providing a framework for radiologists to improve health care delivery.

AB - Communication failures are a common cause of patient harm and malpractice claims against radiologists. In addition to overt communication breakdowns among providers, it is also important to address the quality of communication to optimize patient outcomes. In this review, we describe common communication failures and potential solutions providing a framework for radiologists to improve health care delivery.

KW - Actionable

KW - Communication

KW - Descriptors

KW - Error

KW - Inferences

KW - Uncertainty

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DO - 10.1016/j.clinimag.2018.05.025

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VL - 51

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JO - Clinical Imaging

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Communication errors in radiology – Pitfalls and how to avoid them

Abstract

Keywords

Access to Document

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