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Differential Perceptions of What Constitutes a Medical Error Associated with Electronic Medical Records

  • Ross Koppel
  • , Craig Kuziemsky
  • , Peter L. Elkin
  • , Helen Monkman
  • , Blake Lesselroth
  • , Christian G. Nøhr
  • University of Pennsylvania
  • SUNY Buffalo
  • MacEwan University
  • University of Victoria BC
  • University of Oklahoma
  • Aalborg University

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Perceptions of errors associated with healthcare information technology (HIT) often depend on the context and position of the viewer. HIT vendors posit very different causes of errors than clinicians, implementation teams, or IT staff. Even within the same hospital, members of departments and services often implicate other departments. Organizations may attribute errors to external care partners that refer patients, such as nursing homes or outside clinics. Also, the various clinical roles within an organization (e.g., physicians, nurses, pharmacists) can conceptualize errors and their root causes differently. Overarching all these perceptual factors, the definitions, mechanisms, and incidence of HIT-related errors are remarkably conflictual. There is neither a universal standard for defining or counting these errors. This paper attempts to enumerate and clarify the issues related to differential perceptions of medical errors associated with HIT. It then suggests solutions.

Original languageEnglish
Title of host publicationContext Sensitive Health Informatics and the Pandemic Boost
Subtitle of host publicationAll Systems Go!
EditorsAdeola Bamgboje-Ayodele, Mirela Prgomet, Craig E. Kuziemsky, Peter Elkin, Christian Nohr
PublisherIOS Press BV
Pages21-25
Number of pages5
ISBN (Electronic)9781643683980
DOIs
StatePublished - Jun 22 2023
EventInternational Conference on Context Sensitive Health Informatics, CSHI 2023 - Sydney, Australia
Duration: Jul 5 2023Jul 6 2023

Publication series

NameStudies in Health Technology and Informatics
Volume304

Conference

ConferenceInternational Conference on Context Sensitive Health Informatics, CSHI 2023
Country/TerritoryAustralia
CitySydney
Period07/5/2307/6/23

Keywords

  • healthcare information technology
  • medical systems
  • perception of errors
  • point of view
  • professional pride

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