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Environmental scanning and business insight capability: The role of business analytics and knowledge integration

  • Queen's University Belfast

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

3 Scopus citations

Abstract

Environmental scanning is an important process that helps organizations sense what is happening in their environments. However, environmental scanning has been found to be less effective than its proponents had hoped for. The problem appears to be that environmental scanning does not lead to the business insights that managers need to help their organizations survive and grow. This paper reports a study into the role of data analytics and knowledge management on environmental scanning and business insight capability. Fifteen indepth interviews were conducted with data analytics professionals to get a deeper understanding of how what they did impacted the results of environmental scanning processes and the generation of business insights. The results indicate data analytics and knowledge management need to play a bigger role in the environmental scanning process if greater business insights are to be generated.

Original languageEnglish
Title of host publication2015 Americas Conference on Information Systems, AMCIS 2015
PublisherAmericas Conference on Information Systems
ISBN (Electronic)9780996683104
StatePublished - 2015
Event21st Americas Conference on Information Systems, AMCIS 2015 - Fajardo, Puerto Rico
Duration: Aug 13 2015Aug 15 2015

Publication series

Name2015 Americas Conference on Information Systems, AMCIS 2015

Conference

Conference21st Americas Conference on Information Systems, AMCIS 2015
Country/TerritoryPuerto Rico
CityFajardo
Period08/13/1508/15/15

Keywords

  • And knowledge management
  • Business insight capability
  • Business intelligence
  • Data analytics
  • Environmental scanning

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