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EYEORG: A platform for crowdsourcing web quality of experience measurements

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

61 Scopus citations

Abstract

Tremendous effort has gone into the ongoing battle to make webpages load faster. This effort has culminated in new protocols (QUIC, SPDY, and HTTP/2) as well as novel content delivery mechanisms. In addition, companies like Google and SpeedCurve investigated how to measure "page load time" (PLT) in a way that captures human perception. In this paper we present Eyeorg [12], a platform for crowdsourcing web quality of experience measurements. Eyeorg overcomes the scaling and automation challenges of recruiting users and collecting consistent user-perceived quality measurements. We validate Eyeorg's capabilities via a set of 100 trusted participants. Next, we showcase its functionalities via three measurement campaigns, each involving 1,000 paid participants, to 1) study the quality of several PLT metrics, 2) compare HTTP/1.1 and HTTP/2 performance, and 3) assess the impact of online advertisements and ad blockers on user experience. We find that commonly used, and even novel and sophisticated PLT metrics fail to represent actual human perception of PLT, that the performance gains from HTTP/2 are imperceivable in some circumstances, and that not all ad blockers are created equal.

Original languageEnglish
Title of host publicationCoNEXT 2016 - Proceedings of the 12th International Conference on Emerging Networking EXperiments and Technologies
PublisherAssociation for Computing Machinery, Inc
Pages399-412
Number of pages14
ISBN (Electronic)9781450342926
DOIs
StatePublished - Dec 6 2016
Event12th ACM Conference on Emerging Networking Experiments and Technologies, ACM CoNEXT 2016 - Irvine, United States
Duration: Dec 12 2016Dec 15 2016

Publication series

NameCoNEXT 2016 - Proceedings of the 12th International Conference on Emerging Networking EXperiments and Technologies

Conference

Conference12th ACM Conference on Emerging Networking Experiments and Technologies, ACM CoNEXT 2016
Country/TerritoryUnited States
CityIrvine
Period12/12/1612/15/16

Keywords

  • Adblockers
  • Crowdsourcing
  • Http/2
  • Quality of experience
  • Web measurements

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