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Institutional arrangements in digital government success: The case of state government web portals in Mexico

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

3 Scopus citations

Abstract

Digital government research suggests that successful digital government projects are characterized by specific factors and processes. Institutional arrangements constitute a specific set of factors that are particularly relevant for digital government projects and are the formal and informal rules that shape organizations and organizational activity. These rules can be either rigid or flexible in a manner that impacts other factors as technology, organization, and environmental issues is adapted and adopted by organizations. Although there is general agreement regarding the influence of IAs on project success, little is known regarding the specific mechanisms by which they operate. This research used qualitative methods and the case of the State Government Portals in Mexico to uncover some of these mechanisms.

Original languageEnglish
Title of host publicationProceedings of the 11th International Conference on Theory and Practice of Electronic Governance, ICEGOV 2018
EditorsDelfina Soares, Atreyi Kankanhalli, Adegboyega Ojo
PublisherAssociation for Computing Machinery
Pages73-80
Number of pages8
ISBN (Print)9781450354219
DOIs
StatePublished - Apr 4 2018
Event11th International Conference on Theory and Practice of Electronic Governance, ICEGOV 2018 - Galway, Ireland
Duration: Apr 4 2018Apr 6 2018

Publication series

NameACM International Conference Proceeding Series

Conference

Conference11th International Conference on Theory and Practice of Electronic Governance, ICEGOV 2018
Country/TerritoryIreland
CityGalway
Period04/4/1804/6/18

Keywords

  • Enacted technology in Government
  • Institutional arrangements
  • Mexico
  • Web portals

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