Skip to main navigation Skip to search Skip to main content

Introducing an Observational Rating System for Studying Concordance in Patient–Physician Relationships

  • Myrna L. Friedlander
  • , Kelsey A. Kangos
  • , Kieran J. Maestro
  • , Hannah K. Muetzelfeld
  • , Scott T. Wright
  • , Nicole Da Silva
  • , Justin M. Kimber
  • , Drew A. Helmer
  • , Lisa M. McAndrew

Research output: Contribution to journalArticlepeer-review

2 Scopus citations

Abstract

We developed the System for Observing Medical Alliances (SOMA) to study relationships between medical providers and patients with medically unexplained symptoms (MUS). Based on literature in health psychology, medicine, and the psychotherapeutic alliance, the SOMA operationalizes three medical alliance dimensions: Engagement in the Consultation Process, Trust in the Provider, and Concordance of Illness Beliefs and Treatment Recommendations. Specific behavioral indicators, tallied as observed by trained judges, are used as the basis for rating each dimension. In a sample of 33 medical consultations with veterans who had MUS, interrater reliabilities ranged from.79 to.94. Notably, the other dimension ratings accounted for 40% of the variability in Concordance, with Trust in the Provider contributing unique variance. In addition to research, psychologists in integrated health settings can use the SOMA to consult and train medical providers on communication skills that enhance concordance.

Original languageEnglish
Pages (from-to)796-819
Number of pages24
JournalCounseling Psychologist
Volume47
Issue number5
DOIs
StatePublished - Jul 1 2019

Keywords

  • adult populations
  • health psychology
  • hospital settings
  • prevention
  • professional issues

Fingerprint

Dive into the research topics of 'Introducing an Observational Rating System for Studying Concordance in Patient–Physician Relationships'. Together they form a unique fingerprint.

Cite this