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Open government and e-government: Democratic challenges from a public value perspective

  • Teresa M. Harrison
  • , Santiago Guerrero
  • , G. Brian Burke
  • , Meghan Cook
  • , Anthony Cresswell
  • , Natalie Helbig
  • , Jana Hrdinova
  • , Theresa Pardo
  • SUNY Albany

Research output: Contribution to journalArticlepeer-review

286 Scopus citations

Abstract

We argue that the Obama Administration's Open Government Initiative blurs distinctions between e-democracy and e-government by incorporating historically democratic practices, now enabled by emerging technology, within administrative agencies. We consider the nature of transparency, participation, and collaboration, suggesting that these processes should be viewed as means toward desirable ends, rather than administrative ends in themselves, as they appear to be currently treated. We propose alternatively that planning OG initiatives be addressed within a "public value" framework. The creation of public value is the goal of public organizations; through public value, public organizations meet public goals with respect to substantive benefits as well as the intrinsic value of better government. We extend this view to OG by using the framework as a way to describe the value produced when interaction between government and citizens becomes more transparent, participative, and collaborative, i.e., more democratic.

Original languageEnglish
Pages (from-to)83-97
Number of pages15
JournalInformation Polity
Volume17
Issue number2
DOIs
StatePublished - 2012

Keywords

  • E-government
  • collaboration
  • democracy
  • e-democracy
  • e-governance
  • open government
  • participation
  • public value
  • social media
  • transparency

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