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Simulation of passenger check-in at a medium-sized us airport

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

33 Scopus citations

Abstract

Delays in the check-in system at an airport vary with times of the day, day of the week, and types of check-in modes chosen by the passengers. Extensive data collection of the check-in system can be used to build a simulation that helps predict these delays. This paper explains the data collection process, simulation modeling, and scenario analysis for the check-in procedure at the Buffalo Niagara International Airport. Results from this study can be linked to other processes (security checkpoint and parking) in order to obtain information on a passenger's experience at the airport. The goal of this study is to identify delays and create scenarios that will improve the efficiency.

Original languageEnglish
Title of host publicationProceedings of the 2007 Winter Simulation Conference, WSC
Pages1252-1260
Number of pages9
DOIs
StatePublished - 2007
Event2007 Winter Simulation Conference, WSC - Washington, DC, United States
Duration: Dec 9 2007Dec 12 2007

Publication series

NameProceedings - Winter Simulation Conference

Conference

Conference2007 Winter Simulation Conference, WSC
Country/TerritoryUnited States
CityWashington, DC
Period12/9/0712/12/07

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