The role of public libraries in smart, inclusive, and connected communities: Current and best practices

Shannon Mersand; Mila Gascó-Hernández; J. Ramon Gil-Garcia; G. Brian Burke; Miguel Figueroa; Megan Sutherland

doi:10.1145/3209281.3209403

The role of public libraries in smart, inclusive, and connected communities: Current and best practices

Shannon Mersand
, Mila Gascó-Hernández
, J. Ramon Gil-Garcia
, G. Brian Burke
, Miguel Figueroa
, Megan Sutherland

University at Albany

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

2 Scopus citations

Abstract

Smart community is a term that has been recently used to characterize efforts to transform communities and make them more sustainable, efficient, transparent, and where citizen participation is the norm. Information technologies are many times seen as enablers of these potential changes. In smart communities, the role of public libraries is key. This poster analyzes current practices in public libraries and identifies the expertise, knowledge, and background that help them contribute to citizen engagement in smart community initiatives. Practices in infrastructure, technology, programming and services, and stakeholder partnerships were classified in three levels: building blocks, good practices and unique practices.

Original language	English
Title of host publication	Proceedings of the 19th Annual International Conference on Digital Government Research
Subtitle of host publication	Governance in the Data Age, DG.O 2018
Editors	Charles C. Hinnant, Anneke Zuiderwijk
Publisher	Association for Computing Machinery
ISBN (Electronic)	9781450365260
DOIs	https://doi.org/10.1145/3209281.3209403
State	Published - May 30 2018
Event	19th Annual International Conference on Digital Government Research: Governance in the Data Age, DG.O 2018 - Delf, Netherlands Duration: May 30 2018 → Jun 1 2018

Publication series

Name	ACM International Conference Proceeding Series

Conference

Conference	19th Annual International Conference on Digital Government Research: Governance in the Data Age, DG.O 2018
Country/Territory	Netherlands
City	Delf
Period	05/30/18 → 06/1/18

Keywords

Citizen engagement
Connected communities
Public libraries
Smart cities
Smart communities

Access to Document

10.1145/3209281.3209403

Cite this

Mersand, S., Gascó-Hernández, M., Gil-Garcia, J. R., Burke, G. B., Figueroa, M., & Sutherland, M. (2018). The role of public libraries in smart, inclusive, and connected communities: Current and best practices. In C. C. Hinnant, & A. Zuiderwijk (Eds.), Proceedings of the 19th Annual International Conference on Digital Government Research: Governance in the Data Age, DG.O 2018 Article a107 (ACM International Conference Proceeding Series). Association for Computing Machinery. https://doi.org/10.1145/3209281.3209403

Mersand, Shannon ; Gascó-Hernández, Mila ; Gil-Garcia, J. Ramon et al. / The role of public libraries in smart, inclusive, and connected communities : Current and best practices. Proceedings of the 19th Annual International Conference on Digital Government Research: Governance in the Data Age, DG.O 2018. editor / Charles C. Hinnant ; Anneke Zuiderwijk. Association for Computing Machinery, 2018. (ACM International Conference Proceeding Series).

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title = "The role of public libraries in smart, inclusive, and connected communities: Current and best practices",

abstract = "Smart community is a term that has been recently used to characterize efforts to transform communities and make them more sustainable, efficient, transparent, and where citizen participation is the norm. Information technologies are many times seen as enablers of these potential changes. In smart communities, the role of public libraries is key. This poster analyzes current practices in public libraries and identifies the expertise, knowledge, and background that help them contribute to citizen engagement in smart community initiatives. Practices in infrastructure, technology, programming and services, and stakeholder partnerships were classified in three levels: building blocks, good practices and unique practices.",

keywords = "Citizen engagement, Connected communities, Public libraries, Smart cities, Smart communities",

author = "Shannon Mersand and Mila Gasc{\'o}-Hern{\'a}ndez and Gil-Garcia, \{J. Ramon\} and Burke, \{G. Brian\} and Miguel Figueroa and Megan Sutherland",

note = "Publisher Copyright: {\textcopyright} 2018 Copyright held by the owner/author(s).; 19th Annual International Conference on Digital Government Research: Governance in the Data Age, DG.O 2018 ; Conference date: 30-05-2018 Through 01-06-2018",

year = "2018",

month = may,

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doi = "10.1145/3209281.3209403",

language = "English",

series = "ACM International Conference Proceeding Series",

publisher = "Association for Computing Machinery",

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}

Mersand, S, Gascó-Hernández, M , Gil-Garcia, JR, Burke, GB, Figueroa, M & Sutherland, M 2018, The role of public libraries in smart, inclusive, and connected communities: Current and best practices. in CC Hinnant & A Zuiderwijk (eds), Proceedings of the 19th Annual International Conference on Digital Government Research: Governance in the Data Age, DG.O 2018., a107, ACM International Conference Proceeding Series, Association for Computing Machinery, 19th Annual International Conference on Digital Government Research: Governance in the Data Age, DG.O 2018, Delf, Netherlands, 05/30/18. https://doi.org/10.1145/3209281.3209403

The role of public libraries in smart, inclusive, and connected communities: Current and best practices. / Mersand, Shannon; Gascó-Hernández, Mila ; Gil-Garcia, J. Ramon et al.
Proceedings of the 19th Annual International Conference on Digital Government Research: Governance in the Data Age, DG.O 2018. ed. / Charles C. Hinnant; Anneke Zuiderwijk. Association for Computing Machinery, 2018. a107 (ACM International Conference Proceeding Series).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AB - Smart community is a term that has been recently used to characterize efforts to transform communities and make them more sustainable, efficient, transparent, and where citizen participation is the norm. Information technologies are many times seen as enablers of these potential changes. In smart communities, the role of public libraries is key. This poster analyzes current practices in public libraries and identifies the expertise, knowledge, and background that help them contribute to citizen engagement in smart community initiatives. Practices in infrastructure, technology, programming and services, and stakeholder partnerships were classified in three levels: building blocks, good practices and unique practices.

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KW - Connected communities

KW - Public libraries

KW - Smart cities

KW - Smart communities

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Mersand S, Gascó-Hernández M , Gil-Garcia JR, Burke GB, Figueroa M, Sutherland M. The role of public libraries in smart, inclusive, and connected communities: Current and best practices. In Hinnant CC, Zuiderwijk A, editors, Proceedings of the 19th Annual International Conference on Digital Government Research: Governance in the Data Age, DG.O 2018. Association for Computing Machinery. 2018. a107. (ACM International Conference Proceeding Series). doi: 10.1145/3209281.3209403

The role of public libraries in smart, inclusive, and connected communities: Current and best practices

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