Trainees' Experiences of Role Conflict and Role Ambiguity in Supervisory Relationships

The nature and extent of counselor trainees' experiences with role difficulties were examined in the context of supervision. Role ambiguity arises when trainees are unsure of supervisory expectations for their performance or evaluation; role conflict arises when trainees encounter opposing expectations for their behavior. The Role Conflict and Role Ambiguity Inventory was developed and validated with trainees and supervisors in practicum, internship, and postinternship settings. Results indicated that the inventory is both reliable and valid. As hypothesized, role difficulties were predictive of more work-related anxiety, general work dissatisfaction, and dissatisfaction with supervision. Beginning trainees reported higher levels of role ambiguity than did more experienced trainees. Role conflict seems to be problematic only for advanced trainees, for whom ambiguity is minimal.