TY - GEN
T1 - Understanding the co-evolution of institutions, technology, and organizations
T2 - 14th Annual International Digital Government Research Conference: From E-Government to Smart Government, dg.o 2013
AU - Luna-Reyes, Luis F.
AU - Gil-Garcia, J. Ramon
PY - 2013
Y1 - 2013
N2 - Until recently, researchers and practitioners around the world thought that information technologies could by themselves transform government organizations. However, current studies show that there are complex relationships between information technologies, organizations, and institutions. This paper presents a preliminary theory of the co-evolution of organizational networks, institutional frameworks and technology in the development of state government portals. The theory uses the grammars of system dynamics and builds upon institutional approaches to understand interactions among all these factors in the development of information and communication technologies in government. The preliminary theory shows the relevance of networks and relations to successful portal development. Moreover, institutionalization of work practices and methods appears to be also an important success factor, and there are several interactions among the variables identified.
AB - Until recently, researchers and practitioners around the world thought that information technologies could by themselves transform government organizations. However, current studies show that there are complex relationships between information technologies, organizations, and institutions. This paper presents a preliminary theory of the co-evolution of organizational networks, institutional frameworks and technology in the development of state government portals. The theory uses the grammars of system dynamics and builds upon institutional approaches to understand interactions among all these factors in the development of information and communication technologies in government. The preliminary theory shows the relevance of networks and relations to successful portal development. Moreover, institutionalization of work practices and methods appears to be also an important success factor, and there are several interactions among the variables identified.
KW - Digital government
KW - Institutional theory
KW - Portal evolution and design
KW - Portals
KW - Puebla
KW - System dynamics
UR - https://www.scopus.com/pages/publications/84880516121
U2 - 10.1145/2479724.2479755
DO - 10.1145/2479724.2479755
M3 - Conference contribution
SN - 9781450320573
T3 - ACM International Conference Proceeding Series
SP - 214
EP - 223
BT - dg.o 2013 - Proceedings of the 14th Annual International Digital Government Research Conference
Y2 - 17 June 2013 through 20 June 2013
ER -