Understanding Voice Search Behavior: Review and Synthesis of Research

Zhaopeng Xing; Xiaojun Yuan; Dan Wu; Yeman Huang; Javed Mostafa

doi:10.1007/978-3-030-60117-1_23

Understanding Voice Search Behavior: Review and Synthesis of Research

Zhaopeng Xing
, Xiaojun Yuan
, Dan Wu
, Yeman Huang
, Javed Mostafa

College of Emergency Preparedness, Homeland Security & Cybersecurity

University at Albany

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

3 Scopus citations

Abstract

This article reviews the recent user-oriented studies on voice search interaction and aims to understand how users perform and perceive voice search. With a systematic data collection and screening process, twenty-seven publications were included. We found that the current studies sampled predominantly young and well-educated population. Four topics of interest in voice search were identified, i.e., query characteristics, query strategy, spoken conversational search, user’s perception. The result reveals the influences of voice-based modality on users’ search behavior and perceptions and the review concludes with potential directions of research on voice search interaction.

Original language	English
Title of host publication	HCI International 2020 – Late Breaking Papers
Subtitle of host publication	Multimodality and Intelligence - 22nd HCI International Conference, HCII 2020, Proceedings
Editors	Constantine Stephanidis, Masaaki Kurosu, Helmut Degen, Lauren Reinerman-Jones
Publisher	Springer Science and Business Media Deutschland GmbH
Pages	305-320
Number of pages	16
ISBN (Print)	9783030601164
DOIs	https://doi.org/10.1007/978-3-030-60117-1_23
State	Published - 2020
Event	22nd International Conference on Human Computer Interaction,HCII 2020 - Copenhagen, Denmark Duration: Jul 19 2020 → Jul 24 2020

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	12424 LNCS

Conference

Conference	22nd International Conference on Human Computer Interaction,HCII 2020
Country/Territory	Denmark
City	Copenhagen
Period	07/19/20 → 07/24/20

Keywords

Literature review
Search behaviour
Spoken conversational search
User-oriented study
Voice search

Access to Document

10.1007/978-3-030-60117-1_23

Cite this

Xing, Z., Yuan, X., Wu, D., Huang, Y., & Mostafa, J. (2020). Understanding Voice Search Behavior: Review and Synthesis of Research. In C. Stephanidis, M. Kurosu, H. Degen, & L. Reinerman-Jones (Eds.), HCI International 2020 – Late Breaking Papers: Multimodality and Intelligence - 22nd HCI International Conference, HCII 2020, Proceedings (pp. 305-320). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 12424 LNCS). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-030-60117-1_23

Xing, Zhaopeng ; Yuan, Xiaojun ; Wu, Dan et al. / Understanding Voice Search Behavior : Review and Synthesis of Research. HCI International 2020 – Late Breaking Papers: Multimodality and Intelligence - 22nd HCI International Conference, HCII 2020, Proceedings. editor / Constantine Stephanidis ; Masaaki Kurosu ; Helmut Degen ; Lauren Reinerman-Jones. Springer Science and Business Media Deutschland GmbH, 2020. pp. 305-320 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

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title = "Understanding Voice Search Behavior: Review and Synthesis of Research",

abstract = "This article reviews the recent user-oriented studies on voice search interaction and aims to understand how users perform and perceive voice search. With a systematic data collection and screening process, twenty-seven publications were included. We found that the current studies sampled predominantly young and well-educated population. Four topics of interest in voice search were identified, i.e., query characteristics, query strategy, spoken conversational search, user{\textquoteright}s perception. The result reveals the influences of voice-based modality on users{\textquoteright} search behavior and perceptions and the review concludes with potential directions of research on voice search interaction.",

keywords = "Literature review, Search behaviour, Spoken conversational search, User-oriented study, Voice search",

author = "Zhaopeng Xing and Xiaojun Yuan and Dan Wu and Yeman Huang and Javed Mostafa",

note = "Publisher Copyright: {\textcopyright} 2020, Springer Nature Switzerland AG.; 22nd International Conference on Human Computer Interaction,HCII 2020 ; Conference date: 19-07-2020 Through 24-07-2020",

year = "2020",

doi = "10.1007/978-3-030-60117-1\_23",

language = "English",

isbn = "9783030601164",

series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",

publisher = "Springer Science and Business Media Deutschland GmbH",

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Xing, Z, Yuan, X, Wu, D, Huang, Y & Mostafa, J 2020, Understanding Voice Search Behavior: Review and Synthesis of Research. in C Stephanidis, M Kurosu, H Degen & L Reinerman-Jones (eds), HCI International 2020 – Late Breaking Papers: Multimodality and Intelligence - 22nd HCI International Conference, HCII 2020, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 12424 LNCS, Springer Science and Business Media Deutschland GmbH, pp. 305-320, 22nd International Conference on Human Computer Interaction,HCII 2020, Copenhagen, Denmark, 07/19/20. https://doi.org/10.1007/978-3-030-60117-1_23

Understanding Voice Search Behavior: Review and Synthesis of Research. / Xing, Zhaopeng; Yuan, Xiaojun; Wu, Dan et al.
HCI International 2020 – Late Breaking Papers: Multimodality and Intelligence - 22nd HCI International Conference, HCII 2020, Proceedings. ed. / Constantine Stephanidis; Masaaki Kurosu; Helmut Degen; Lauren Reinerman-Jones. Springer Science and Business Media Deutschland GmbH, 2020. p. 305-320 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 12424 LNCS).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Understanding Voice Search Behavior

T2 - 22nd International Conference on Human Computer Interaction,HCII 2020

AU - Xing, Zhaopeng

AU - Yuan, Xiaojun

AU - Wu, Dan

AU - Huang, Yeman

AU - Mostafa, Javed

PY - 2020

Y1 - 2020

N2 - This article reviews the recent user-oriented studies on voice search interaction and aims to understand how users perform and perceive voice search. With a systematic data collection and screening process, twenty-seven publications were included. We found that the current studies sampled predominantly young and well-educated population. Four topics of interest in voice search were identified, i.e., query characteristics, query strategy, spoken conversational search, user’s perception. The result reveals the influences of voice-based modality on users’ search behavior and perceptions and the review concludes with potential directions of research on voice search interaction.

AB - This article reviews the recent user-oriented studies on voice search interaction and aims to understand how users perform and perceive voice search. With a systematic data collection and screening process, twenty-seven publications were included. We found that the current studies sampled predominantly young and well-educated population. Four topics of interest in voice search were identified, i.e., query characteristics, query strategy, spoken conversational search, user’s perception. The result reveals the influences of voice-based modality on users’ search behavior and perceptions and the review concludes with potential directions of research on voice search interaction.

KW - Literature review

KW - Search behaviour

KW - Spoken conversational search

KW - User-oriented study

KW - Voice search

UR - https://www.scopus.com/pages/publications/85094142492

U2 - 10.1007/978-3-030-60117-1_23

DO - 10.1007/978-3-030-60117-1_23

M3 - Conference contribution

SN - 9783030601164

T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

SP - 305

EP - 320

BT - HCI International 2020 – Late Breaking Papers

A2 - Stephanidis, Constantine

A2 - Kurosu, Masaaki

A2 - Degen, Helmut

A2 - Reinerman-Jones, Lauren

PB - Springer Science and Business Media Deutschland GmbH

Y2 - 19 July 2020 through 24 July 2020

ER -

Xing Z, Yuan X, Wu D, Huang Y, Mostafa J. Understanding Voice Search Behavior: Review and Synthesis of Research. In Stephanidis C, Kurosu M, Degen H, Reinerman-Jones L, editors, HCI International 2020 – Late Breaking Papers: Multimodality and Intelligence - 22nd HCI International Conference, HCII 2020, Proceedings. Springer Science and Business Media Deutschland GmbH. 2020. p. 305-320. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-030-60117-1_23

Understanding Voice Search Behavior: Review and Synthesis of Research

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Keywords

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