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Who let the trolls out? towards understanding state-sponsored trolls

  • Savvas Zannettou
  • , Tristan Caulfield
  • , William Setzer
  • , Michael Sirivianos
  • , Gianluca Stringhini
  • , Jeremy Blackburn

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

96 Scopus citations

Abstract

Recent evidence has emerged linking coordinated campaigns by state-sponsored actors to manipulate public opinion on the Web. Campaigns revolving around major political events are enacted via mission-focused "trolls." While trolls are involved in spreading disinformation on social media, there is liffile understanding of how they operate, what type of content they disseminate, how their strategies evolve over time, and how they influence the Web's information ecosystem. In this paper, we begin to address this gap by analyzing 10M posts by 5.5K Twiter and Reddit users identified as Russian and Iranian state-sponsored trolls. We compare the behavior of each group of state-sponsored trolls with a focus on how their strategies change over time, the different campaigns they embark on, and differences between the trolls operated by Russia and Iran. Among other things, we nd: 1) that Russian trolls were pro-Trump while Iranian trolls were anti-Trump; 2) evidence that campaigns undertaken by such actors are influenced by real-world events; and 3) that the behavior of such actors is not consistent over time, hence detection is not straightforward. Using Hawkes Processes, we quantify the influence these accounts have on pushing URLs on four platforms: Twiter, Reddit, 4chan's Politically Incorrect board (/pol/), and Gab. In general, Russian trolls were more influential and efficient in pushing URLs to all the other platforms with the exception of /pol/ where Iranians were more influential. Finally, we release our source code to ensure the reproducibility of our results and to encourage other researchers to work on understanding other emerging kinds of state-sponsored troll accounts on Twifier.

Original languageEnglish
Title of host publicationWebSci 2019 - Proceedings of the 11th ACM Conference on Web Science
PublisherAssociation for Computing Machinery, Inc
Pages353-362
Number of pages10
ISBN (Electronic)9781450362023
DOIs
StatePublished - Jun 26 2019
Event11th ACM Conference on Web Science, WebSci 2019 - Boston, United States
Duration: Jun 30 2019Jul 3 2019

Publication series

NameWebSci 2019 - Proceedings of the 11th ACM Conference on Web Science

Conference

Conference11th ACM Conference on Web Science, WebSci 2019
Country/TerritoryUnited States
CityBoston
Period06/30/1907/3/19

Keywords

  • Equity crowdfunding
  • Investing
  • Investment success
  • Portfolio diversity.
  • User retention

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